How We Safeguard

  • We know what our roles and responsibilities are to keep you safe.
  • We take all allegations, suspicions and concerns seriously and report them properly.
  • We talk to other people about any concerns to develop the best way to help you.
  • We complete risk assessments to ensure that all potential dangers in activities have been identified.
  • We treat everyone fairly with dignity and respect.

All staff and volunteers have a duty to keep children/students safe and to protect them. They must feel able to raise issues of concern and everyone must fully recognise their duty to do so, particularly in terms of child protection.

Please contact the nursery if you have any concerns.

Report a Safeguarding Concern

Within Opening Hours

Out of Hours

If you have a safeguarding concern outside of the nursery’s opening hours:

  • Contact the police on 101
  • Contact Medway Social Services on 01634 334466
  • If it is an emergency, then contact the police on 999

As parents/ carers, you can also self-refer to a number of services and there is a wealth of free support you can access online or via the phone to support your child. Further guidance and advice is provided from a variety of services – click on the links below to view their websites.


Safeguarding Policies

Click on the links below to view the relevant policies and statutory information.

Our Child Protection Policy
DfE Keeping Children Safe in Education
DfE Working Together to Safeguard Children

Further Support & Guidance

The following websites are aimed at parents of children of all ages, and are not nursery-specific.

Click on each service in the lists below to go to their website.

ChildLine logo


24/7 support and counselling for children and young people logo


Mental health support and resources for suicidal thoughts

Kooth logo


Online mental wellbeing community for children and young adults

Mind logo


Mental health support and resources for suicidal thoughts

Child-On-Child Abuse

Healthy & Respectful Relationships

Further Safeguarding Websites & Support

Sexual Violence & Harassment

Online Safety